“The training I received in Communicating Mindfully has influenced my communication at work regarding how I listen and express myself. It has been noted by some of those with whom I work most closely. I make it a point to be ready to listen. I no longer develop my response before the person speaking is finished expressing his or her thought. Allowing a brief pause before responding gives me the chance to more fully respond. It is not only more respectful, but also more effective. Recognizing the difference between assertive and aggressive behavior has also been useful, and I have also encouraged others to understand that as well. Finally, being aware of body language—including facial expressions—has value in managing myself, as well as in listening to (and observing) others. These changes have persisted even several months after the training ended. I suspect that will continue.”